Kay’s &Grace DTF transfers have a processing time of 10 business days. If you have orders with different types of items, they will ship at the later date. We do not process orders on the weekends or holidays. Business days are counted as Monday - Friday only and the day of your order is not counted.
DTF Transfer Policy: DTF Transfers are non-refundable. We will not refund purchases due to user errors. We will however replace defective transfers at the time they arrive. We will request photos of such defects to approve these claims. These are a no refunds/final sale item with the exception of defects before on arrival.